The purpose of business is to create and keep a customer. - Peter F. Drucker
The missionary is building the product and building the service because they love the customer, because they love the product, because they love the service. The mercenary is building the product or service so that they can flip the company and make money. - Jeff Bezos
You know that when a group of utility workers are withholding their customer service identification cards, they are likely engaging in some form of illegal activity at your home. - Steven Magee
Never underestimate the power of the irate customer.
After each customer interaction, notice if you gave them a happy to see you kind of experience. - Marilyn Suttle
There is only one valid definition of business purpose: to create a customer. - Peter F. Drucker
It is worth to not waste time in chasing a prospect who makes the vendor wait for a long time in the first meeting, as perhaps he could never be converted into a loyal client/good customer. - Anuj Somany
Any customer can have a car painted any colour that he wants so long as it is black. - Henry Ford
*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future. - Mokokoma Mokhonoana
People will buy anything that is one to a customer. - Sinclair Lewis
Touch your customer, and you're halfway there. - Estee Lauder
Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away. - Marilyn Suttle
We continuously enhance our knowledge base be it latest in technology, market scenario or customer requirements. - UAE Exchange
Capitalize on charm by continually captivating your customer. - Ryan Lilly
The most successful businesses have leaders that see the correlation between customer service and sales… not as separate departments, but as complimentary components for growth. - Steve Maraboli
Sales is my Religion and Customer is my God and I Worship Him, The only thing is that my God is not very happy n generous always. - honeya
The great thing is the start - to see an opportunity for service, and to start doing it, even though in the beginning you serve but a single customer - and him for nothing. - Robert Collier
The customer doesn't expect everything will go right all the time; the big test is what you do when things go wrong. - Sir Colin Marshall
Insurance business is about promises and trust. It is about delivering to the customer in times of need and if this cannot be imbibed in a professional neither him nor the industry will succeed. - Tapan Singhel
But pain is an impatient customer. It wouldn't be long before it demanded attention. - Jill Alexander Essbaum
Our faith institutions have the best product that God can offer; but we have the worst customer service imaginable. - Johnnie Dent Jr.
Be everywhere, do everything, and never fail to astonish the customer.
Too many people think only of their own profit. But business opportunity seldom knocks on the door of self-centered people. No customer ever goes to a store merely to please the storekeeper. - Kazuo Inamori
The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign. - Iimani David
When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer. - Marilyn Suttle
Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value. - Philip Kotler